Frequently Asked Questions

We know its a big change for any Salon switching from Cotton to Disposable Towels. Its our job to make the process easy and cost effective for you! Take a look at our Frequently asked Questions here... if you can't find the answer you are looking for please get in touch and one of our team members will be happy to help!

Support

HDS pride ourselves on our Customer Service, our trained experienced in the Hair Industry staff members are always on hand to answer any questions you may have. Whether your query is about switching from cotton to disposable towels, your order tracking, disposing of your single use towels or anything else no matter how small it may be we will be able to answer your questions quickly and efficiently. You can email us on info@hdsecotowels or call us on 07809 281 809

Request a Sample

We love Salons trying our HDS Eco Towels! If you’d like to try them out for yourselves send us an email to info@hdsecotowels.com and we’ll get them posted out straight away!

What are our HDS Eco Disposable Towels made from?

All of our Disposable Towels are made from natural, ethically sourced Wood Pulp. Wood pulp is smoothed and treated without the use of bleaches or pesticides leaving a beautifully soft, clean absorbent single use salon towel.

How to dispose of your HDS Eco Towels.

All of our towels are 100% Biodegradable giving you the freedom to choose whether to place them in your trade waste bins where they will breakdown down naturally leaving only a small amount of water and Co2 when it reaches landfill. If you’d like you could even put them in your composter!

How do Disposable Towels save a Salon Money?

HDS work closely with the Eco Hair and Beauty’s Salon Sustainability Certificate. This project has been researched an developed by Professors at The University of Southampton giving HDS Eco Towels the most accurate and up to date information on Eco Hairdressing products and initiatives. The data concluded that a simple cotton towels costs a salon 28p this includes, washing, drying, detergents, staffing, buying and replacing. The great news is that HDS Eco Towels cost more than 50% LESS than this amount. Once you make the switch your Salon will notice the monetary results within the first few months but the ease and satisfaction of knowing you are lowering your carbon footprint is immediate!

Ordering Large Quantities

HDS work closely with major salon chains and independent salons who order large amounts of our towels in one go, these salons do receive a standard discount. Please contact our Corporate Director Serena Wyld at serena@hdsecotowels and she will be happy to discuss your needs and discuss what else HDS Eco Towels can offer your business that our competitors can’t!

Our Delivery Terms

HDS have recently invested in ensuring logistics and delivery to our customers is second to none. Our brand new warehouse along with award winning logistic team make sure that you receive your items as expected every time. Orders placed before 1pm Mon-Thurs are guaranteed to arrive at your salon the next day if you are based in mainland UK. If you are based in outer areas we find it always prudent to make contact to ensure the best service possible, please do not hesitate to email our Head of Administration Linda on Linda@hdsecotowels.com or call 07809 281 809 who will be happy to help.

Why choose HDS Eco Towels

Not only do HDS provide high quality, highly absorbent, great value disposable towel but we can also offer you much more. All of our team are seasoned in the Hair Industry with strong bonds in all areas of Industry. We class our clients are more than just customers.. if you succeed, we succeed! We are here to support all of our clients by promoting their salons and services through our strong social media presence. HDS work closely with Hair and Beauty governing bodies, Colleges and specialised hair and beauty recruiters this enables us to be able to help you with any staffing or training needs you may have.